At Star Oxochem, quality is at the core of our success. It is an important part of our legacy, culture, and brand. We strive to run all processes reliably and to the desired targets while avoiding the costs of poor quality. Star Oxochem team members are committed to doing it right the first time, every time, guided by these principles.
• Environment We understand our surrounding environment, good hygiene, ambient air is necessary to sustain natural ecosystem as well as wellbeing of our people. Thus, we are committed to nurture and maintain good environment.
• Customer Focus We excel at understanding our customers, their quality needs and reliably delivering products on time that add value.
• Market Focus We understand new and existing market requirements and competitive trends. We rapidly innovate to meet customer needs and accelerate bringing those solutions to market.
• Relationships We proactively foster strategic business partnerships with customers and suppliers that improve quality and enhance business results.
• Leadership We build a shared quality vision, align our organizations to support that vision and create engaging work environments. We develop measurable objectives tied to business performance and enable ownership for achieving them.
• Improvement We drive value-adding and market-directed continuous improvements.
• Process Focus We design and improve manufacturing and non-manufacturing processes that optimize business results.
• Scientific Method We understand the concepts of variation and waste. We apply appropriate tools to drive productivity and enable innovation.
• Learning We assess performance and benchmark against best practices. We capture, share and institutionalize learnings to improve results.